We have been a Microsoft Gold partner for over 20 years and have designed, implemented and supported Dynamics Business Central ERP software solutions across industries. Owing to this experience, we can say that we are best equipped to deal with any support scenario.

Robosol Support ServicesWe have been a Microsoft Gold partner for over 20 years and have designed, implemented and supported Dynamics Business Central ERP software solutions across industries. Owing to this experience, we can say that we are best equipped to deal with any support scenario.

Our Services

Our Services

Dedicated Experienced Support desk

Extended Business hours

Support via E-mail, Teams, Phone & Portal

Clear Service level agreement

 

Weekly Reports

 

Dynamics 365, Navision, .net and SQl support

Phone based walk through

 

We offer secure Data Back-up & Optimisation

Support Escalation

 

 

 

Our Support Plans

Pre-Paid (Valid for 18 months from date of purchase)

Users Minimum Hours Hourly Rate Amount Billing Frequency
0-3 8 £ 100.00 £ 800.00 Yearly
4-10 15 £ 85.00 £ 1,275.00 Yearly
10-20 40 £ 75.00 £ 3,000.00 Yearly
20-40 80 £ 70.00 £ 5,200.00 Yearly
40-100 120 £ 65.00 £ 6,600.00 Yearly
100 + 200 £ 60.00 £ 10,000.00 Yearly

Additional Hours outside of support package are charged at relevant P/H Tarif based on user count.

Robosol Premium Support Services (RPSS) — The next level operational experience!

We are a leading Microsoft Gold Partner in the UK and we can help you take full advantage of Business Central with expert support worldwide.

We are a leading Microsoft Gold Partner in the UK and we can help you take full advantage of Business Central with expert support worldwide.

We will help you maximize your investment!

To achieve this, Robosol now offers Premium Support Services with access to experts for proactive support and guidance. A dedicated support consultant, closely aligned with your internal team, establishes on-demand access to experts whenever you need them. Whether it be guiding you through service releases to enable the quick adoption of new features and capabilities or supporting your internal teams with technical, operational & training services request—we’ve got you covered!

 

What Robosol Premium Support Services (RPSS) can do for you:

Delivered via a dedicated Robosol Support Consultant, RPSS gives you the additional expertise you need to drive the adoption and success of your ERP software.

 

Ensuring your success:

IT department resources are increasingly stretched which leads to lower productivity. Our RPSS team manages the day-to-day IT tasks and upgrades, while your in-house talent is freed up to focus on business innovation, strategic initiatives and customer satisfaction.

 


With RPSS, You Get:

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