Robosol Premium Support Services (RPSS) — The next level operational experience! We are a leading Microsoft Gold Partner in the UK and we can help you take full advantage of Business Central with expert support worldwide.
We will help you maximize your investment!
To achieve this, Robosol now offers Premium Support Services with access to experts for proactive support and guidance. A dedicated support consultant, closely aligned with your internal team, establishes on-demand access to experts whenever you need them. Whether it be guiding you through service releases to enable the quick adoption of new features and capabilities or supporting your internal teams with technical, operational & training services request—we’ve got you covered!
What Robosol Premium Support Services (RPSS) can do for you:
Delivered via a dedicated Robosol Support Consultant, RPSS gives you the additional expertise you need to drive the adoption and success of your ERP software.
Coaching from a dedicated Robosol Value Consultant
Business Central/NAV configurations fully supported by BC experts
End-to-end release management and guidance of Microsoft Dynamics 365 upgrades
Operational service requests for BC administration and user support
Dedicated Service Consultant with back-up services
On-demand access to experts to enable rapid adoption of product capabilities
Single point of contact for everything related to your application
Extended support during off-working hours
Dedicated MS Teams calling line with personal direct Teams chat option
Regular periodical meeting with all your departments to ensure a seamless workflow
Ensuring your success:
IT department resources are increasingly stretched which leads to lower productivity. Our RPSS team manages the day-to-day IT tasks and upgrades, while your in-house talent is freed up to focus on business innovation, strategic initiatives and customer satisfaction.