UK Pharma Implementations
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Years' Experience in Pharmaceutical ERP
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MHRA Validated Installations
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Trusted ERP Solution for UK Pharmaceutical Manufacturers & Distributors

Robosol has been supporting UK pharmaceutical companies with pharmaceutical ERP UK solutions built on Microsoft Dynamics 365 Business Central for over 20 years, completing 75+ successfully validated implementations across pharmaceutical manufacturing, wholesale distribution, retail pharmacy, and online pharmaceutical businesses. As a Microsoft Gold Partner, our team has deep expertise in the pharmaceutical sector’s complex operational and regulatory requirements — from MHRA compliance and GDP (Good Distribution Practice) to GMP, GxP, and GAMP 5 Computer System Validation (CSV).

End-to-End Pharmaceutical ERP Coverage

We deliver end-to-end Business Central ERP solutions tailored specifically for UK pharmaceutical companies, including LS Pharmacy for retail pharmacy chains, Dynamics NAV upgrades, and Mobile WMS for GDP-compliant warehouse management. Our pharmaceutical ERP implementations cover full batch traceability and recall management, regulatory audit trails, WDA licence management, cold chain monitoring & ensuring every deployment meets UK regulatory body validation requirements and stays within budget.

Pharmaceutical warehouse manager using Dynamics 365 Business Central ERP

As the UK pharmaceutical sector continues to evolve under increasing regulatory scrutiny, we deliver future-ready ERP and supply chain solutions that strengthen compliance, improve operational efficiency, and support long-term scalability. Every Business Central implementation we deliver is validated to the highest pharmaceutical industry standards — giving pharmaceutical manufacturers, wholesalers, and pharmacies the confidence that their systems will withstand regulatory inspection.

Why UK Pharmaceutical Companies Choose Robosol

  • Delivering pharmaceutical ERP solutions across UK manufacturing, wholesale, pharmacy and online sectors
  • All installations validated successfully by Pharmaceutical Regulatory Body
  • Approach to provide One unified system connecting every pharmaceutical department and process
  • MHRA-accepted Computer System Validation on every implementation
  • Microsoft Gold Partner with dedicated UK pharmaceutical sector expertise
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Our Pharma Services

We deliver comprehensive Dynamics 365 services for UK pharmaceutical companies, including Business Analysis, Software Implementation, Computer System Validation (CSV) to GAMP 5, User Training, System Validation for Dynamics 365 compliance, and ongoing Support & Maintenance.

Business Analysis

Requirement Gathering Workshop, Assistance in URS writing, URS Response & Functional Design Document

Software Implementation

Implementation of ERP Software, Configuration, Customisation, Testing & Change Management for UK pharmaceutical companies.

User Training

User Training Seminars Onsite, Online, User Guides & Scenario Walk through for Microsoft Dynamics 365 Business Central.

System Validation

Installation Qualification, Operational Qualification, Performance Qualification, Documentation Support ( Validation Plan, Requirement Specification, Functional Design Specification, Test Plan, Summary Report, Trace Matrix, etc. )

Support & Maintenance

Support Desk, Ticketing System, Remote Assistance, Desk Sharing & Support Portal for pharmaceutical ERP Support Services for Pharmaceutical Companies.

Microsoft Dynamics 365 Business Central Modules for UK Pharmaceutical Companies

Regulatory

WDA, GHPC, CD License Mgmt. Batch Traceability & Recall Data Integrity & Governance Audit Trail, User Access Control
 

Purchase Management

Supplier Price Comparison, Suggested Purchase Quantities, Blanket Purchase Orders, Purchase Order Raising, Emailing & Import
 

Multi Channel Sales & CRM

Customer, Contacts, Sales Price, Sales Forecast, Budget, Sale Person Commission, Quotes, Order, Despatch, EDI & Web Integration

Warehouse Management

Multi-Location, Bin Management, Receipt, Put-way, Lot & Serial No. Tracking, Handheld Scanners, Barcode Scanning.

Manufacturing

BoM Version Mgmt. Manufacturing Steps Production Planning Batch Sheet for Specials, Relabelling or Medicine Manufacturing, Order Prioritisation & QP Release

Transport Management

Booking Deliveries and Receipts, Trip Management, Route Manifest
 
 
 

Financial Management

Accounts Receivables & Payables, VAT, Banking, Fixed Asset, Cash Flow Management, Management Accounts, Reporting
 

Reporting & Analysis

Power Bi Reporting, Sales Analysis, Financial Analysis. Buying Worksheets
 
 
 

Pharmaceutical CRM for UK Sales Teams — Microsoft Dynamics 365

Managing pharmaceutical sales teams requires more than standard CRM — you need quota restriction controls, MHRA-compliant sales limits, controlled drug access permissions and territory management built in. Microsoft Dynamics 365 CRM gives UK pharmaceutical sales directors complete visibility of customer accounts, product portfolios and sales performance — fully integrated with your Business Central ERP for real-time stock and pricing. Our pharmaceutical CRM implementation includes sales quota restriction management, preventing over-supply of controlled medicines and ensuring every sales transaction meets UK pharmaceutical regulatory requirements.

Microsoft Dynamics 365 Business Central — UK Pharmaceutical Regulatory Compliance

GDP Compliance (Good Distribution Practice)

Microsoft Dynamics 365 Business Central supports full GDP compliance for UK pharmaceutical wholesalers and distributors, including temperature-controlled storage management, qualified person oversight, and complete supply chain traceability.

WDA Licence Management

Our Dynamics 365 Business Central solution includes Wholesale Dealer Authorisation (WDA) licence management, helping UK pharmaceutical distributors maintain compliance with MHRA licensing requirements.

GxP & GMP Compliance

Our Business Central implementation covers GxP and GMP Requirements for UK Pharmaceutical Companies, manufacturers, including batch traceability, recall management, and governance audit trails required by UK regulatory bodies.

GAMP 5 Computer System Validation

All our Business Central implementations are validated to internationally recognised pharmaceutical standards, with full Computer System Validation (CSV) documentation accepted by UK pharmaceutical regulatory authorities and inspection bodies.

Batch Traceability & Recall Management

Microsoft Dynamics 365 Business Central enables instant pharmaceutical batch recall — automatically identifying all affected stock locations, generating recall documentation and notifying relevant stakeholders within minutes. FEFO (First Expired First Out) picking rules and automated expiry date alerts prevent expired pharmaceutical products reaching patients, while complete lot traceability from raw material to final dispensing supports MHRA recall inspections.

Wholesale

Pharmaceutical Wholesale companies have to comply with several regulatory guidelines and ensure their operations are efficient. Microsoft Dynamics helps companies in Efficient Warehouse & Stock Managment, Multi Channel Sales, Smart Buying & Regulatory Compliance

Learn more about our pharmaceutical wholesale distribution ERP

Parallel Importer

Parallel Import companies play an important part in the medicine supply chain by keeping the prices of medicines in check across countries. At the same time, they operate in a highly stringent environment because of the regulation by the multinational pharma companies as well as the regulatory authorities. PharmaTotal encompasses functionalities required by all the departments into one system, replacing multiple systems and excel sheets to enable businesses to work efficiently. Some of the features are :
1) PLPI & EMEA License Management 
2) License wise Bill of Material
3) Re-labelling / Re-boxing Process Management
4) QP Release
5) European Buying Analysis

Online Pharmacy

Many pharmacies are operating away from the traditional shop front model of dispensing medicines to walk-in customers. Pharmacies today are selling online, delivering direct to Care Homes, Home Care Patients, Hospitals, Nursing Staff and more. Such Pharmacies need an advanced Stock Management system that can help them in integrating to websites, manage orders from various sources, plan dispatches and more. Some of the specific features of our offering are :
1) Integration with Amazon, Ebay, Groupon
2) Integration with Courier Companies
3) Repeat Prescription Management
4) Prescription Ordering From Surgery
5 )Workflow Management from Prescription collection to medicine delivery 
6) Home Care / Care home Ordering

Unlicensed Medicine

Unlicensed Medicines are known to be manufactured without any market authorisation (MA). PharmaTotal enables companies to manage information about unlicensed medicines, COAs, TSE, Active Ingredient Details.
1) Product information Management – COAs, TSE, Active Ingredient Details
2) Application & Tracking of MHRA Approvals
3) Depletion of Regulatory Approvals on PO Creation or Receipt
4) Buying Analysis, Enquiry Management
5) Automatic Printing of COAs on Sales Orders
6) Tariff & Non Tariff Products

Pharmaceutical Manufacturing ERP

Its not only important but critical for Pharmaceutical Manufacturing companies to manage various processes in its operation in accordance to GAMP to ensure Medicines manufactured are fit for human consumption, the batches can be traced from medicines to raw materials and vice versa. Some important features are :
1) Recipe Management
2) Production Process
3) Batch Manufacturing Record
4) Batch Release
5) Sales Price Calculation Module
6) Tariff & Non Tariff Products

Frequently Asked Questions — Pharmaceutical ERP UK

Business Central is the best pharmaceutical ERP software for UK companies — giving pharmaceutical businesses a single integrated platform that eliminates compliance risk, reduces manual processes, accelerates regulatory audits and connects every department from procurement to dispensing. We are a Microsoft Gold Partner with over two decades of pharmaceutical Business Central expertise across UK manufacturing, wholesale distribution and retail pharmacy.

Yes. Business Central meets UK pharmaceutical regulatory requirements for GDP and GMP — providing controlled access management, electronic signatures, validated change control and complete transaction records for every business process. Every implementation undergoes rigorous qualification testing and formal documentation review before go-live, giving pharmaceutical companies full confidence in their system’s compliance readiness.

Our pharmaceutical ERP addresses every layer of UK pharmaceutical regulation — from distribution and manufacturing standards through to validated software requirements and wholesale dealer licensing, giving your business a single compliant framework across procurement, warehousing, sales and dispensing operations.

A full pharmaceutical ERP deployment typically takes 3–6 months — structured across discovery, configuration, testing and go-live phases. Validation documentation including IQ, OQ and PQ protocols, Validation Plan, Requirements Specification and Summary Report is prepared and approved within the same project timeline, ensuring your system is inspection-ready and operationally live without delays or budget overruns.

Yes. Business Central supports the complete spectrum of UK pharmaceutical business operations — GMP-compliant manufacturing, GDP-compliant wholesale distribution, retail pharmacy, parallel importers and online pharmaceutical businesses. Each deployment is tailored to the specific regulatory obligations of that business type — from controlled documentation workflows for manufacturers to WDA licence compliance for distributors, LS Pharmacy prescription management for retail chains and repeat ordering systems for online pharmaceutical businesses.

Learn more about our Computer System Validation Services for UK Pharmaceutical Companies