What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a suite of intelligent cloud business applications covering ERP, CRM, Sales, Marketing, Field Service and Operations. Robosol is a Microsoft Gold Partner with 20+ years delivering Dynamics 365 implementations across the UK.

What is the difference between Dynamics 365 and Business Central?

Microsoft Dynamics 365 is the full suite of business applications covering CRM, Sales, Marketing, Field Service and ERP. Dynamics 365 Business Central is the ERP application within that suite — designed for businesses managing finance, warehouse, manufacturing and supply chain operations.

Is Microsoft Dynamics 365 suitable for UK businesses?

Yes. Dynamics 365 fully supports UK business requirements including HMRC Making Tax Digital for VAT, GBP currency and UK regulatory compliance. Robosol has delivered 200+ implementations for UK manufacturers, distributors and wholesalers across the UK.

How long does a Microsoft Dynamics 365 implementation take?

A standard Dynamics 365 implementation takes 8 to 16 weeks for most UK businesses. Complex multi-site deployments can take 4 to 6 months. Robosol's proven methodology minimises disruption to your live operations throughout the project.

Microsoft Dynamics 365 Partner UK business team Robosol

Microsoft Dynamics 365 Partner UK for ERP and Business Solutions

Cloud applications that work independently as well as together

ERP, CRM, Sales and Marketing in One Connected Platform

Robosol is a trusted Microsoft Dynamics 365 Partner UK, delivering intelligent ERP, CRM, Sales, Marketing and Field Service applications for businesses across the UK. Additionally, as a Microsoft Gold Partner with 20+ years, we deliver implementations for manufacturers, distributors and wholesalers across the UK. Whether accessed from desktop, laptop or mobile, your teams get the tools they need to work efficiently and make smarter decisions.

Sales & CRM

Dynamics 365 Marketing

Dynamics 365 Customer Service

Sales

Empower sellers with insights to personalise relationships, predict customer needs and increase sales

Marketing

Deliver personalised experiences throughout your marketing & sales engagements at scale with Dynamics 365 and Adobe

Service Management

Exceed customer expectations across self and assisted support with empowered agents that deliver personalised experiences

Retail

Create personalised shopping experiences that unify digital, in-store & back office operations

Customer Insights

Turn raw customer data into actionable insights. As a result, you can understand buying behaviour and predict customer needs more accurately and improve retention across your entire customer base.

Field Service

Moreover, serve customers better through proactive maintenance, predictive scheduling and first-time fix rates.

Dynamics 365 for Operations

Microsoft Dynamics 365 for Operations is Furthermore, it is a powerful business management solution designed specifically for medium to large enterprises, providing a comprehensive platform to unify global financials and operations. It provides a comprehensive platform to unify global financials and operations, enabling businesses to make fast and informed decisions.

With the platform, companies can quickly adapt to changing market demands, and drive business growth. As competition becomes more intense, success depends on having accurate data and tools that empower employees to take decisive action.

By using it, organisations can ensure they have the insights necessary to compete effectively and stay ahead of the game.

Microsoft Dynamics 365 Partner UK Services for Businesses

Implementation Services

From scoping to go-live, our Dynamics 365 implementation covers configuration, data migration, user training and go-live support for UK businesses. Our proven methodology delivers on time and within budget, minimising disruption to your live operations throughout the project.

Upgrade & Migration

Upgrading from Dynamics NAV, Dynamics AX or Dynamics GP to the latest cloud platform? Our upgrade service protects your existing data, customisations and integrations giving your teams a seamless transition to modern cloud ERP without losing historical records.

Consultancy

Not sure which modules your business needs? Our independent consultancy service assesses your current processes, identifies gaps and designs a solution built specifically around your operations so you only pay for what you actually need. We work across manufacturing, Cash & Carry, pharmaceutical and wholesale distribution sectors

Support & Training

Furthermore, flexible UK-based support covers helpdesk, system administration, user training and quarterly health checks. Whether you need a pay-as-you-go arrangement or a fully managed service, we tailor packages to match your business-critical response requirements.

Power BI & Reporting

Transform your Dynamics 365 data into real-time dashboards and reports with Microsoft Power BI. Give your management team instant visibility of sales performance, stock levels, financials and operations all in one connected analytics platform.

Integration Services

Connect Dynamics 365 with your existing business systems including eCommerce platforms, EDI feeds, third-party logistics, payment gateways and supplier portals. Robosol designs and delivers seamless integrations that eliminate manual data entry across your operations.

Dynamics 365 Copilot: AI-Powered Business Applications for UK Companies

Microsoft Dynamics 365 Copilot brings AI into your daily business workflows. As a result, teams reduce manual effort, improve decision-making and accelerate every part of their operations.

Key Copilot capabilities across the platform: